Hey everyone, today I helped out a Spanish player appeal. The main reason why he could not do it, is because the language used on the ban message (when he logged in), was not in his language.
Having the ban message appear in multiple languages (e.g Spanish and Dutch), would mean that players might find it easier to appeal. This will then reduce the amount of "I'm banned" threads on the forums. You might say "They can just use google translate". My response is that it is fairly evident that most players will skip that step and just come on the forums for help. If common languages were added to the ban message, it would help prevent this issue.
If this was added, there would be a lot less people asking for help on the forums (helping save time for people replying and helping e.g Forums members and Staff members).
Having the ban message appear in multiple languages (e.g Spanish and Dutch), would mean that players might find it easier to appeal. This will then reduce the amount of "I'm banned" threads on the forums. You might say "They can just use google translate". My response is that it is fairly evident that most players will skip that step and just come on the forums for help. If common languages were added to the ban message, it would help prevent this issue.
If this was added, there would be a lot less people asking for help on the forums (helping save time for people replying and helping e.g Forums members and Staff members).