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MariusBuilder

Member
May 6, 2018
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Hi support.

I'm trying to buy the Gold rank which is 34.99 GBP as of today.

If I check the conversion from GBP to DKK this is 294,93 DKK which I can agree to.
If I change GBP to DKK on the checkout page it also says 294,93 DKK, no problem so far.
However, if I then go to payment method then no matter what method I try (PayPal or Visa) it says GBP 34,99 (which is okay), but the price in DKK is 310,20 DKK and not the expected 294,93.

Can you please tell me what the additional amount charged include???

Thanks,
MariusBuilder
 

Joe Henry

Dedicated Member
Jan 22, 2015
366
2,657
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United Kingdom
I'm looking into this... thanks for bringing it to my attention. If you could also send me some screenshots that would help when I speak to Xsolla (The payment gateway).
 
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