Minecraft PC IP: play.cubecraft.net

Vibrant

Member
Nov 4, 2020
2
2
4
40
Hi, I have recently started playing on this server again, I took a break and when I came back my rank was gone. My friend bought it for me for my birthday, it was diamond rank and now I don’t have it. Please help me out.

Thanks in advance!
 
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Ediinsonn

Novice Member
Nov 28, 2019
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Hello, I'm sorry to hear that, I have to understand that once you buy a rank, it is permanent.

But if for some reason you don't have it, you can send an email to " sales@cubecraft.net " with all the information of the purchase and the payment method.
 
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Josher

Forum Expert
Sep 1, 2015
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Hey Vibrant,

I’m sorry to hear that you encountered difficulties with your rank. Your best course of action would probably be to get in touch with sales@cubecraft.net and explain your situation in detail. When writing them, make sure to include the username entered at checkout, the date the purchase took place, your Transaction ID and the e-mail address entered at checkout.

I’m sure they will be more than delighted to assist further!
 

Zebsigling

Novice Member
Apr 9, 2017
29
11
34
19
Hi, I have recently started playing on this server again, I took a break and when I came back my rank was gone. My friend bought it for me for my birthday, it was diamond rank and now I don’t have it. Please help me out.

Thanks in advance!
That’s sad....
 
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