I think that there should be some in-game staff members for many reason. First, even though I think that reports are very helpful towards punishing hackers, it still makes the game much less fun when there is a hacker. Also, for me, it take around 2 days for a report to be dealt with. Second, so far, throughout my whole time on the Cubcraft server, I have only seen 1 helper helping about players in the lobbies. In the Helper Application found here: https://www.cubecraft.net/threads/helper-applications-open.139999/ , it says that you are required to monitor lobbies and help out players seeking help. Also, seeing as Helpers can not ban as far as I can see, as well as on the forums, they could help by getting hackers punished more quickly and efficiently.