Minecraft PC IP: play.cubecraft.net
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Thyra

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Jul 21, 2017
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Can someone help me with my Obsidian rank? I purchased an obsidian rank maybe 1 hour ago. But i dont get it? I purchased it for my friend and me. But she dont get it either. Plz help me!
 

Comedy

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Jul 21, 2017
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There are possibly some issues which can increase the amount of time to get your rank. If you don't get it, follow @iCheeetah his steps.

Wait 24h max and if you don't get it after 24h, take action.

I hope everything is going to be alright!
 
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Ok, my friend mailed sales@cubecraft.net and i wanted but i dont know how to get an Transaction ID. Where do i get it? @iCheeetah
Maybe try to relog first?
You should get an email with all sort of information about your purchase. Please check your inbox. You should be able to find your transaction ID there too;).
 

Thyra

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Jul 21, 2017
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@SlainByMe I didn't get an mail with info :/

I have logged out and in hundred times but it won't work?

I didnt get an mail with transaction ID either?
 
@SlainByMe I didn't get an mail with info :/

I have logged out and in hundred times but it won't work?

I didnt get an mail with transaction ID either?
You need to enter an email adress while buying your rank, check the inbox of the correct email address you gave. You should automatically receive an email after your purchase. If you are 100% sure you didn't receive one, wait 24 hours like said above and check again before taking any action.
One more question, did you check if your money was successfully transferred to see if the payment was successful?
 

Orangeric88

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