good day, yesterday pay the gold rank, and I still do not get anything, how could solve this, or I have to wait?
ThanksHello,
It can take up to 15 minutes before you see your rank on the server. I would advise waiting a little longer but if you do not have the patience then please start a private conversation with Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
Date of purchase.
Minecraft username.
The email address entered at checkout.
Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe Henry
Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net
That's itHi,
it can take up to 15 minutes before you see your rank on the server. I would advise waiting a little longer but if you do not have the patience then please start a private conversation with Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
-Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
-Date of purchase.
-Minecraft username.
-The email address entered at checkout.
Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe+Henry
Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net
- Locked.Hi,
it can take up to 15 minutes before you see your rank on the server. I would advise waiting a little longer but if you do not have the patience then please start a private conversation with Joe Henry
To help you out further Joe Henry will need the following transaction information which can be found in the email receipt you received from CubeCraft after your purchase:
-Transaction ID (This usually starts with a B or a W. It is not the transaction ID on your card statement).
-Date of purchase.
-Minecraft username.
-The email address entered at checkout.
Send this information to Joe Henry via a conversation.
You can start a private conversation with Joe Henry at https://www.cubecraft.net/conversations/add?to=Joe+Henry
Without this information, you can't prove that you bought your rank or something else.
You could also mail to sales@cubecraft.net