Yes, but sadly, the moderators are also here to punish the rule breakers, because moderator does NOT mean facilitator, someone that moderates is someone that is always checking chat/forums/discord for questions, helping people and punishing rule breakers, if you don't understand that, then, there's no point on keep talking about this.
Aparently you don't know this server enough, because staff actually have more things to do besides take care of player reports. Can you believe it?????? Aparently not, because this is my second time explaining this. Staff also test out new games and updates, help new players, help new staff, and actually play the games on the server with the community. So, like I said before, you can't expect staff to wait around 24/7 for a report to come in that requires that staff member to teleport to the player and watch him.