It's happened before, as well as very recently. When I saw that I couldn't buy the Horror Bundle, I bought the gift version. When I tried to gift it to myself, however, I find that I already have the bundle.
PlayStation's refund policy says that if the content has already been used, it cannot be refunded, which means I cannot get my money back. I couldn't even swap it out for another bundle, as I was told they don't swap accidental purchases.
Here's my solution:
UI tweaks
In the Content Packs menu, purchased items simply disappear. My solution, however, is to gray them out and move them to the bottom. As well at that, placing a warning on the gift version is also useful, if they can do that.
These tweaks are small, but will significantly help prevent accidental purchases.
PlayStation's refund policy says that if the content has already been used, it cannot be refunded, which means I cannot get my money back. I couldn't even swap it out for another bundle, as I was told they don't swap accidental purchases.
Here's my solution:
UI tweaks
In the Content Packs menu, purchased items simply disappear. My solution, however, is to gray them out and move them to the bottom. As well at that, placing a warning on the gift version is also useful, if they can do that.
These tweaks are small, but will significantly help prevent accidental purchases.