Implemented We're changing how suggestions are handled

[Younisco]

Hey CubeCrafters!

We're excited to be bringing a new update for our forums - though it's small in content, it's massive in concept!

I've put a TL;DR here in case you want to know how suggestions are handled now really quickly. But read more if you want to understand why these changes have been made.

Spoiler: TL;DR

• Added agree, disagree and unsure reactions.
• Removed escalated tag, added forwarded and planned prefixes.
• If your suggestion reaches 25 agree reactions, you'll get a response from the Product Team.
• You can repost your suggestion following a format at the bottom of the thread.

After our community talk a while back, we asked for some advice on our suggestions subforum, and we believe we've reached a great way for you guys to be excited when you make a new suggestion!

New Reactions!

We've added three new reactions that are only accessible in the suggestions subforum:

• If you agree with someone's suggestion, you'll react with the Agree reaction.
• If you disagree with someone's suggestion, you'll react with the Disagree reaction.
• If you're not sure or on the fence with their suggestion, you can react with the Unsure reaction.
• All of these reactions count to 0 on your reaction score. You should be making suggestions to support the network, not for personal gain.

These are important, as this underpins the rest of our plans for the suggestion subforum!

New Prefixes!

We've also added a Planned prefix, and a Forwarded prefix. The Escalated prefix has been removed.

We want to be more open with you all, and want to publicly say if something is planned in our future roadmap here. This doesn't mean that we will tell you specifics on dates or time periods, and we still won't say if an update is being worked on, however, we will happily say if a suggestion is something we're wanting in the foreseeable future.

We've replaced Escalated with Forwarded - this means that you aren't hoping that a staff member will see your suggestion to gain any traction or feedback from the product team. We understand that this previous system was relatively biased.

Feedback from the Product Team

We understand that a staff member responding to your suggestion could be pretty cool, especially if they agree with your suggestion and escalate it. However, understanding our priorities and what our developers are working on constantly means that, though your suggestion may be amazing, we simply may not have the developer resources to put towards it.

To communicate this better, we've decided to impose the following:

• If your suggestion reaches 25 agree reactions (regardless of how many disagree reactions), and a staff member spots this, they will forward this internally to the product team (currently @Camezonda , @Story and I).
• We will discuss this suggestion amongst the product team and staff team in order to understand if the suggestion is something we want to see in the future, when in the future.
• We will then aim to respond to all suggestions that reach this 25 agree reaction milestone. That's right, all of them. This means that we will need to be very blunt and honest with our reactions. Do not be discouraged if our responses may be direct, as this is ultimately us being as honest as we can with these suggestions. I'm sure you can agree, but us saying "This may be something we consider in the future!" may be nice to hear, but may not be realistic with our surge in players and shifts in priorities.
• We will document all of the suggestions that reach above 25 agree reactions internally, so that we can easily look at the awesome suggestions you guys have come up with, and refer the similar suggestions to the responses we come up with.

What about my old suggestions?

You'll need to repost your suggestions so that it becomes in line with these changes here. It'll need to be formatted in a specific way:

• At the top of the thread, write "This is a repost with my old suggestion here: <link>. This is to be in line with the new suggestions system."
• Copy and paste your thread - you can make edits if you'd like.
• Suffix the thread title with "- Repost"

If your thread is still able to be bumped without breaking the necroposting rule, you should.

If your thread has a substantial amount of yes votes on an existing poll, then you can ask a staff member on Discord or the forums to forward it on. This would need around 30 yes votes.

Spoiler: An example:

My old thread - woo it's basically getting added. xd

My new thread - following the new format.

Thanks everyone for reading, if you've made it this far! If you have any questions, feel free to respond to the thread! Have a great rest of your week!

 

[AnolTongi]

We needed a revamp, thanks bois!

 

[kristiankunc]

Niceee

 

[Deleted member 492126]

I agree with this suggestion

 

[Headqche]

Awesome change! goodjob :)

 

[Technosword]

Very exciting! Can’t wait to see what suggestions will be made!

 

[Dualninja]

Hey CubeCrafters!

We're excited to be bringing a new update for our forums - though it's small in content, it's massive in concept!

I've put a TL;DR here in case you want to know how suggestions are handled now really quickly. But read more if you want to understand why these changes have been made.

Spoiler: TL;DR

• Added agree, disagree and unsure reactions.
• Removed escalated tag, added forwarded and planned prefixes.
• If your suggestion reaches 15 agree reactions, you'll get a response from the Product Team.
• You can repost your suggestion following a format at the bottom of the thread.

After our community talk a while back, we asked for some advice on our suggestions subforum, and we believe we've reached a great way for you guys to be excited when you make a new suggestion!

New Reactions!

We've added three new reactions that are only accessible in the suggestions subforum:
View attachment 189713

• If you agree with someone's suggestion, you'll react with the Agree reaction.
• If you disagree with someone's suggestion, you'll react with the Disagree reaction.
• If you're not sure or on the fence with their suggestion, you can react with the Unsure reaction.
• All of these reactions count to 0 on your reaction score. You should be making suggestions to support the network, not for personal gain.

These are important, as this underpins the rest of our plans for the suggestion subforum!

New Prefixes!

We've also added a Planned prefix, and a Forwarded prefix. The Escalated prefix has been removed.

We want to be more open with you all, and want to publicly say if something is planned in our future roadmap here. This doesn't mean that we will tell you specifics on dates or time periods, and we still won't say if an update is being worked on, however, we will happily say if a suggestion is something we're wanting in the foreseeable future.

We've replaced Escalated with Forwarded - this means that you aren't hoping that a staff member will see your suggestion to gain any traction or feedback from the product team. We understand that this previous system was relatively biased.

Feedback from the Product Team

We understand that a staff member responding to your suggestion could be pretty cool, especially if they agree with your suggestion and escalate it. However, understanding our priorities and what our developers are working on constantly means that, though your suggestion may be amazing, we simply may not have the developer resources to put towards it.

To communicate this better, we've to impose the following:

• If your suggestion reaches 15 agree reactions (regardless of how many disagree reactions), and a staff member spots this, they will forward this internally to the product team (currently @Camezonda , @Story and I).
• We will discuss this suggestion amongst the product team and staff team in order to understand if the suggestion is something we want to see in the future, when in the future.
• We will then aim to respond to all suggestions that reach this 15 agree reaction milestone. That's right, all of them. This means that we will need to be very blunt and honest with our reactions. Do not be discouraged if our responses may be direct, as this is ultimately us being as honest as we can with these suggestions. I'm sure you can agree, but us saying "This may be something we consider in the future!" may be nice to hear, but may not be realistic with our surge in players and shifts in priorities.
• We will document all of the suggestions that reach above 15 agree reactions internally, so that we can easily look at the awesome suggestions you guys have come up with, and refer the similar suggestions to the responses we come up with.

What about my old suggestions?

You'll need to repost your suggestions so that it becomes in line with these changes here. It'll need to be formatted in a specific way:

• At the top of the thread, write "This is a repost with my old suggestion here: <link>. This is to be in line with the new suggestions system."
• Copy and paste your thread - you can make edits if you'd like.
• Suffix the thread title with "- Repost"

If your thread is still able to be bumped without breaking the necroposting rule, you should.

Spoiler: An example:

View attachment 189711
My old thread - woo it's basically getting added. xd


View attachment 189712
My new thread - following the new format.

Thanks everyone for reading, if you've made it this far! If you have any questions, feel free to respond to the thread! Have a great rest of your week!

This is amazing, so glad to see it being implemented after the community talk.

 

[ElementThink]

Love this new update. This gives the team even more interaction with the community.

 

[Slovy]

Lovely!

 

[Gemmmmie]

I love it! I can't wait to hear everyone's ideas! :)

 

[Hoshi]

This is exactly what the forums needed! Can't wait to see people's suggestions :)

Thanks for making this possible

 

[Ge1ster]

A much needed change, I honestly love this

 

[Younisco]

If your thread is still able to be bumped without breaking the necroposting rule, you should.

If your thread has a substantial amount of yes votes on an existing poll, then you can ask a staff member on Discord or the forums to forward it on. This would need around 30 yes votes.

Added this to the thread.

 

[witcher]

Very much needed, I was actually about to write a suggestion regarding the system so that'll save me a ton of time. Might I suggest to post this in News as well?

 

[colinverp]

in my thread about daily stats, there are more then 15 people who voted yes, should all of them react again with a ✔ or is the poll still enough for old threads?

edit: I see this is already been answered ty!

 

[witcher]

in my thread about daily stats, there are more then 15 people who voted yes, should all of them react again with a ✔ or is the poll still enough for old threads?

"If your thread has a substantial amount of yes votes on an existing poll, then you can ask a staff member on Discord or the forums to forward it on. This would need around 30 yes votes."

Pretty sure this is the answer.

 

[colinverp]

Added this to the thread.

why do old ones need 30 but new ones need only 15?

 

[colinverp]

"If your thread has a substantial amount of yes votes on an existing poll, then you can ask a staff member on Discord or the forums to forward it on. This would need around 30 yes votes."

Pretty sure this is the answer.

yes, i was typing this question while it got answered, so i couldn't see that yet.

 

[xHappyMood]

First of all, I like the revamp, you’ve clearly listened to people, and overall done a good job! :)

We've replaced Escalated with Forwarded - this means that you aren't hoping that a staff member will see your suggestion to gain any traction or feedback from the product team.

If I understand correctly, it does mean you’ll be hoping for a staff member to see it:

If your suggestion reaches 15 agree reactions (regardless of how many disagree reactions), and a staff member spots this

Isn’t there a way to do this automatically?

We've added three new reactions that are only accessible in the suggestions subforum:

I can use them on profile posts too, don’t think that’s supposed to happen xd Also, I noticed that it takes a while now (at least on phone, haven’t been on pc yet) to load the reactions now, but only the first time you try it per message (if you have loaded the possible reactions once on a message and you do it again it doesn’t take time). Is this due to those new ones? And if so, can it be resolved? Isn’t a very big deal, just takes half a second or so to load.

Another small thing is that those new reactions look kind of vague compared to the old ones, as if they’ve been zoomed in a lot, any idea why that is?

Last thing, would there possibly be a way of adding two different reactions, one of the agreed, disagreed and unsure and one of the old ones? I like giving people love faces when they suggest something I agree very much with and that’d be impossible now if I want to use one of the others :)

 

[InkAsriel]

looks great! glad to see it finally changed!