Ehm .-.
Our systems weren't advanced enough for that. We now have a system in place that logs all bans and mutes, even after they expire or get appealed.
The old conundrum with banning a player was guilt. If you banned someone, you needed to be damn sure they hack; a year ban is basically a death sentence in the world of Minecraft servers, and if I banned someone, I had to do it with the mindset that this person cannot be redeemed, that this person is guilty beyond all doubt.
If I banned someone, they appealed, and I couldn't find the evidence I used to ban them in the first place, I'm gonna have to go to bed that night thinking I might have ruined a kid's favorite video game. Maybe that kid has abusive parents and comes to Cubecraft for an escape. Maybe that kid is a lonely nerdy dork and his only friends are online, and maybe that kid is losing his favorite server because I mistook lag for anti-knockback, or some vindictive jerk used Labymod to frame his enemy and get him banned.
Now I can ban someone for a week and if they're innocent, they'll be back in 7 days and all I owe them is an apology. For the first month or so, we're gonna have repeat offenders, but after that, they're going to be getting permanent bans. People who got banned once are gonna wise up and stop using hacks. I, along with the rest of the staff team, am gonna stop being so paranoid about ruining some poor kid's favorite game and be more active with reports. This new punishment system is going to be a fantastic thing for Cubecraft, but we all need to chip in to make it work.
Here is what I've found And I agree with this... ^^^^ So -1^
This is how the new punishment system works , since you guys only see it from the side of:
''wow I've put so much effort in reporting but the hackers are only getting banned for one week?!?''.
But what's the difference between a hacker that gets punished for a week, and a hacker that appeals with a sob story who's getting unbanned as well in maybe even less than a week, nothing. We can now see if an offender has been punished more than once in the past and we can use that to review appeals and decline appeals automatically when we see that a player was using hacks in the past.
I also wasn't very happy with the new system at first sight , but it turns out to be a better way of deciding which appeal to accept and which not. This is the way to put it:
Old system:
+ 1 year bans for hackers
- Appeals get accepted more quick due to that we did not know if someone hacked in the past or not.
New system:
- 1 week bans (eventually if player caught hacking again it'll become permanent)
+ We won't be accepting appeals if we see that the player was previously banned
Both systems have their pros and cons.