My name is xoxtori, and I adore your server, and i wanted to support it by buying rank, ( gold to be specific) and I have been playing for a long time, maybe over a year by now. Lately tho, your games are over run by hackers, lots of them! SO much that you can't even really play a single game without maybe 1 or 2. Because of this, and your lack of even solving it a bit, maybe hire more staff or maybe look at your forums more, perhaps find a way to report someone in game for your "proof" ??? I get it is in fact a server on 24/7 but the fact that no one, seems to be getting rid of the problem is annoying. So i think its fair to ask for a refund, of the money i spent on gold rank to support this server i fell in love with.