Hi I wonder if you great people can help me.
My Son keeps getting banned from the EggWars server when he logs in. We can't appeal as it says appeals are not available when we go through the process.
He doesn't cheat and finds it frustrating that he keeps getting banned unfairly. He keeps getting banned by: cc_sentinel, which I believe is the auto cheat bot.
He'll normally play with his 2 older brothers. All 3 will all be coming from the same IP address when he logs in; but, they are 3 real people, with 3 separate accounts, under 3 separate email addresses and passwords - I imagine multiple activity from the same IP address is what is causing it, so it will be hard to stop these unfair punishments from our end.
As we can't appeal and this is around the 5th time he has been banned (one was for 30 days), and he is not doing anything wrong how can we get around this problem?
Thanks all in advance.
My Son keeps getting banned from the EggWars server when he logs in. We can't appeal as it says appeals are not available when we go through the process.
He doesn't cheat and finds it frustrating that he keeps getting banned unfairly. He keeps getting banned by: cc_sentinel, which I believe is the auto cheat bot.
He'll normally play with his 2 older brothers. All 3 will all be coming from the same IP address when he logs in; but, they are 3 real people, with 3 separate accounts, under 3 separate email addresses and passwords - I imagine multiple activity from the same IP address is what is causing it, so it will be hard to stop these unfair punishments from our end.
As we can't appeal and this is around the 5th time he has been banned (one was for 30 days), and he is not doing anything wrong how can we get around this problem?
Thanks all in advance.