I'll add to this lightly, I do think mini-modding is something that you must be careful with, especially when accidentally giving outdated or false information. Our #Staff-help discord channel is meant for staff only responses, as you may see from time to time we do remind our players and community members to refrain from using said channel unless they are asking for help or are a staff member.
Asking a question anywhere else within out community is essentially what we would consider fair game. Our #staff-help channel is mainly kept to gain responses from staff only, as asking a question anywhere else is always doable. As
@S4nne stated, preventing players from answering simple questions or ones while staff are unavailable in our main channels or chat modes shouldn't be enforced consistently.
I do express the concern however that if you do plan to assist anyone and you are not a staff member, please make sure what you are saying is correct and updated, as with most things, you can find the most current information here on our forums or discord as our announcements go out to public.