No Permission to upgrade to a rank

[Garthox]

When I try upgrading to a rank (Im Iron) , it wont let me. It will say ''You're not allowed to buy this item''

Any suggestions/fix for this?

Thanks.

 

[Elphios]

Please email support@cubecraftgames.net , they can help you :)

 

[guardd]

Please use the Rank-up button on the store and chose your rank. :)

 

[Moooofin]

how are you meant to uprade to iron though ?