I was going to talk about the bug reports forums in a thread, but I think I'd better mention it here.
I would like to know when a bug is considered low or high priority, this way when your report is
Closed you have no hope that it will be solved in just a couple of days because it's low priority for example.
Lucky Islands
I did a bug report from lucky islands a few months ago about Blessed on bedrock not working since overpowered mode was released (4 months ago) and it still doesn't work. I don't know if Blessed is working on java but voting for Blessed is practically voting for normal.
Is this bug considered low or high priority? If 4 months have passed and it still has not been solved, I suppose it will be a low priority? Although Lucky Islands in bedrock reaches 3 thousand players?
If we want to escalate this issue further, if a person buys the Lucky Blocks rank ONLY to be able to vote for Blessed in their games and they just can't because Blessed is bugged, wouldn't that be some kind of scam? Maybe I'm exaggerating but the point here is that I think that not even the staff members know when to take a bug as low or high priority and from what I see it does not have much to do with the number of players in a game.
BlockWars
Since op was released for blockwars, the tools had not been enchanted, this made killing a person take more than 20 hits and was a completely boring modifier (this happened in CTF & Core), I waited a week to see if the bug had been resolved and to my surprise it was not fixed even though the update was relatively new, last week I made a bug report about that and a bug where you can have infinite TNT (yes, infinite TNT), I have played many games in which people use that bug to destroy your defenses in 1 second completely ruining the game experience. In my report a moderator told me "I've looked into the issue and will forward it on to our developers" but when blockwars came out a few days ago the bug had not been solved!
I saw a guy asked in discord staff-help "when the bug where tools are not being enchanted in blockwars op will be fixed" and they tagged the developer who worked on the blockwars update (Austin), fortunately he answered and said "this happens on bridges or CTF / Core "and I was like" .____. " I mean, I made a bug report! How do you not know in which games this happens?
AAAANNND..... And then he fixed the bug in 3 minutes because someone told him in discord and my report that I made a week before was not seen by any developer then?
So I really want to know how mods forward bug reports, who do they send them to? How does the whole process work? all this makes me doubt if the bugs are really forward? or you have no idea when a bug is low or high priority?
And no, the infinite tnt bug has not even been resolved and I have not seen that they have mentioned that the / kit command is going to return....
Logged Bug Reports
I made a bug report about some loot inconsistencies in bedrock in February (when we had the another bug reporting system) my report was logged and 7 months later it has not been resolved. I understand that it may be a low priority but 7 months to fix two tiny inconsistencies?
I decided to do the same report now with the new system a few days ago and just copied the link and a moderator said "If the issue is logged there really is no reason to make a new report, it's just low priority." Well, if I had not directly copied the link, I am 100% sure that my report would have been accepted.
- Even now there are bugs in the new parkour maps that I don't even want to mention and with all this going on you don't even feel like reporting more bugs xd
Some moderators tell you to check #changelog in discord to find out when the bugs are fixed but I have noticed that many times they are fixed and it is not mentioned, a few days ago I made some parkour reports that were fixed, they were not mentioned in #changelog but camezonda answered my bug report saying that it had been solved which I really liked about the other system, that someone told you that it had already been solved and if you noticed that there were still bugs you could make another report
I think many things would change if at the time a report is accepted the moderator told you if it is a low or high priority bug and an estimated time of when we could see a solution as Story has done in some planned suggestions he says "you can see this change within the next 4 months" for example.
If you find difficult to mention how long a bug could be fixed at least mention if it is low or high priority, in this way we do not get false hopes.
And it would be good if someone answered your report when it was fixed or have more consistency in #changelog