Report improvement

[DragonQuaffle]

Not to be a hater but there is always a problem with something and yours has a flaw... Abuse. If you have any questions PM Me

Its okay :) but what kind of abuse? Wouldn't it be less abuse then it is now or am I missing something?

 

[DragonQuaffle]

Not only dubble reports are a problem right now, I've the feeling that reports aren't being replied at all. The past few weeks, I reported 30 people or so and 1 report has been replied, I had to ask staff to check the other ones. I disagreed with the new report section from the moment it was released, but we can't do anything about it. We used to be able to search reports and add video evidence to them. Apparently staff was getting annoyed by people that were abusing it. so they changed the report a player section to private.

ah okay, I was not aware of this, but abuse like abusive players commenting on other reports? That can be fixed? Abuse like reporting a non-hacker? Because I think that will always happen, but video evidence will then hopefully clear things up :)

 

[Marieke2001]

ah okay, I was not aware of this, but abuse like abusive players commenting on other reports? That can be fixed? Abuse like reporting a non-hacker? Because I think that will always happen, but video evidence will then hopefully clear things up :)

People abused it by commenting on reports by saying things as 'yep that's a hacker' , which is not allowed. In my opinion, it's way more useful to let the staff and report creator only be able to reply, so other people can search the report, but cube rather has the report section private.

 

[DragonQuaffle]

People abused it by commenting on reports by saying things as 'yep that's a hacker' , which is not allowed. In my opinion, it's way more useful to let the staff and report creator only be able to reply, so other people can search the report, but cube rather has the report section private.

Yes I think that would be more useful

 

[Zombiepower]

Maybe, but like @Marieke2001 said they made it private because then people will report more

 

[samitannir]

The could do what @zDutchie suggested:

I wasn't completely clear with this I guess :)
I was thinking about this as a new system under the section player reports which will still be private.
Staff members can order threads based on player names due to a new template.

Maybe a template like this:
- IGN hacker
- Offense
* hacking/teaming
Different space for the type of hacks
* chat offense/imitating (anything chat related)
- YouTube links can only be posted when you click on "hacker/teamers"
- screenshots can only be posted when it's about chat related items

No idea if it's possible but it would make things easier since you can order player reports on name/date/type of offense

 

[TheLucian]

Its okay :) but what kind of abuse? Wouldn't it be less abuse then it is now or am I missing something?

Your right. But to be honest anyone can find a way to turn things around. I don't know if you have ever been a sever owner but you half to be really careful. If you mess up on one thing people can be flying and tnting you sever the next so i'm sure they are making and anti chest but it will take a while.

 

[TECHGUY12]

Hello world!


So I think we can all agree that all the hacking is a real problem. I have seen a lot of suggestions of what to do with the hackers after they get reported, but I think there is room for improvement when it comes to the reporting itself. As of now there are a lot of amazing helpers out there who report hackers themselves, and then a staff member has to overlook the report before a potential ban. To me this seems as a lot of wasted time from the staff members side. What if there was a faster way for a staff member to view all the reports? Now there are probably multiple reports for the same player and overlooking all of these reports for the same player is wasted time. Is it possible to change the way we report players? The template we use now is a perfect starting point. Can there be a way to “search” a players name (it gets registered), cross of the type of hack (anti-KB, fly, kill aura etc.), and then have a type of database where the link to video evidence gets stored, so a staff member can go to a certain player, and see multiple people ban the same person and therefor have multiple videos to go through, and If the first video/evidence is good enough then the staff member obviously don’t have to go through the rest.


Does this sound like something can be done? What do other players think?

This woild really help in egg wars

 

[Thaus]

I wasn't completely clear with this I guess :)
I was thinking about this as a new system under the section player reports which will still be private.
Staff members can order threads based on player names due to a new template.

Maybe a template like this:
- IGN hacker
- Offense
* hacking/teaming
Different space for the type of hacks
* chat offense/imitating (anything chat related)
- YouTube links can only be posted when you click on "hacker/teamers"
- screenshots can only be posted when it's about chat related items

No idea if it's possible but it would make things easier since you can order player reports on name/date/type of offense

I agree with you dragon and and also I like @zDutchie idea.