im not sure if this is already in it but i think the helpers since one of their jobs is to keep a clean chat i think they should have a warning command where once that player gets 3 warnings from that command and the next one it automatically mutes that player for a certain amount of time heres how it works
/warning (username) (reason)
/warningcheck (username) check how many warnings the player has
and it shows up like this
(username) you have been muted for (reason) you have (number of warnings left) in tell you get muted
/warning (username) (reason)
/warningcheck (username) check how many warnings the player has
and it shows up like this
(username) you have been muted for (reason) you have (number of warnings left) in tell you get muted