I definitely agree with parts of your argument (Just not the 1.8 deal, because people were whining all over the place, and it's not the fault of the owners hackers came back).
BUT
I absolutely agree that some of the staff need to take some more responsibility. It's not like we can freely do anything; a new player who reports 10+ people and complains he isn't getting answered to ABSOLUTELY has a right to say something! It's met by the same comments of the same people who just say "Apply for staff and help CC dig itself out of the hole it's buried itself in". I'm sure he would, but GUESS WHAT? He won't be accepted because he's new. Now, it's a good measure to only have experienced members have such authority, BUT, instead of giving excuses, APOLOGIZE AND MAN UP. Stop giving the same old generic excuse for why you can't do what he asked for, because he's fulfilled his part of the deal by taking his time to report some nasty scum, now do your half of the deal. Say sorry and take 30 minutes to help him. Because if I was him and got ignored the same way everyone else goes by the staff, I sure as hell won't be coming back.
Yes you're a volunteer, yes you're busy, yes you have a life. But you VOLUNTEERED. You willingly stepped up and said, "Hey, I want to devote some of my time to help this server." SO DO IT. I don't volunteer to help feed starving children but just sit idly by. We understand you're busy. But stop making excuses, because they really aren't valid anymore. I'm willing to say some members haven't touched a report in a year. You honestly don't deserve your title.
Yes, we can be patient. But there's a point where just saying "I'm busy" is just disrespectful now. You can't expect the community to be satisfied with the same idiotic answer anymore. Just take some responsibility and admit we have a good reason to interject.
So own it. Pull it together, please. It's ridiculous.
BUT
I absolutely agree that some of the staff need to take some more responsibility. It's not like we can freely do anything; a new player who reports 10+ people and complains he isn't getting answered to ABSOLUTELY has a right to say something! It's met by the same comments of the same people who just say "Apply for staff and help CC dig itself out of the hole it's buried itself in". I'm sure he would, but GUESS WHAT? He won't be accepted because he's new. Now, it's a good measure to only have experienced members have such authority, BUT, instead of giving excuses, APOLOGIZE AND MAN UP. Stop giving the same old generic excuse for why you can't do what he asked for, because he's fulfilled his part of the deal by taking his time to report some nasty scum, now do your half of the deal. Say sorry and take 30 minutes to help him. Because if I was him and got ignored the same way everyone else goes by the staff, I sure as hell won't be coming back.
Yes you're a volunteer, yes you're busy, yes you have a life. But you VOLUNTEERED. You willingly stepped up and said, "Hey, I want to devote some of my time to help this server." SO DO IT. I don't volunteer to help feed starving children but just sit idly by. We understand you're busy. But stop making excuses, because they really aren't valid anymore. I'm willing to say some members haven't touched a report in a year. You honestly don't deserve your title.
Yes, we can be patient. But there's a point where just saying "I'm busy" is just disrespectful now. You can't expect the community to be satisfied with the same idiotic answer anymore. Just take some responsibility and admit we have a good reason to interject.
So own it. Pull it together, please. It's ridiculous.